How does Cleaneeus Workshop handle your information?

This privacy notice took effect on October 22, 2026. It applies to every inquiry submitted, chat message transmitted, and visit logged across pc-cleaneeus.shop from this date forward.

The data controller responsible for your personal records is Pc Cleaneeus, trading at pc-cleaneeus.shop. We operate an active hardware maintenance and preventative bench located at 1210 North Tryon Street, Charlotte, North Carolina 28206, Charlotte, North Carolina, United States. You can reach our technician directly by phone at +1 (353) 555-0951 or by email at [email protected].

Our website code records only what is necessary to answer service inquiries, coordinate technician dispatch, and verify advertising delivery. We collect:

• Inquiry Submission: Your name, phone number, email address, physical Charlotte street address for mobile call-outs, the kind of hardware requiring cleaning, diagnostic notes, configuration specifications, and your affirmative consent confirmation.
• Support Chat Desk: Real-time conversation text, session tokens stored in your browser to maintain the thread, and optional contact credentials if you volunteer them for technician follow-up.
• Technical Log Data: Your Internet Protocol (IP) address, browser user-agent string, operating system telemetry, referring webpage URL, and exact millisecond timestamps when forms render and submit.
• Advertising Click Identifiers: Inbound query strings passed by paid marketing campaigns when you arrive through sponsored placements.

We run no customer accounts, require no passwords, and process zero credit card transactions on this site.

Every piece of collected data serves an operational purpose for our Charlotte PC cleaning operations:

• Preparing accurate non-binding cleaning estimates for desktop towers and laptops ($79–$149 price range).
• Scheduling technician dispatch for our $50 in-home mobile service across the Charlotte metropolitan area.
• Answering diagnostic hardware inquiries through our live technician support chat desk.
• Measuring the effectiveness and click integrity of our search engine and social advertising campaigns.
• Guarding our intake forms against spam bots, brute-force scripting, and network abuse.

We process personal records under three distinct legal grounds recognized by privacy frameworks:

• Consent: You give explicit permission when clicking our cookie banner buttons or checking the affirmative consent checkbox on our service inquiry and chat forms.
• Contractual Steps: When you request an estimate or book technician dispatch to your residence, we process your contact and hardware details to perform pre-contractual steps at your specific request.
• Legitimate Interests: We retain server security logs and detect fraudulent bot traffic to maintain workshop website integrity and verify campaign delivery, balanced against your personal rights.

This website is an active destination for paid commercial marketing. In the present tense, Google Ads, Microsoft Advertising, and Meta Ads deliver visitors to pc-cleaneeus.shop to promote our PC cleaning, laptop thermal repasting, and diagnostic services in Charlotte.

Each platform appends specific URL click identifiers to outbound links so we can measure whether a marketing campaign resulted in an inquiry. These identifiers include gclid from Google, msclkid from Microsoft, and fbclid from Meta. These tags are read upon page load to understand ad interaction.

We implement Google Consent Mode v2 to ensure marketing scripts respect your privacy preferences from your very first page view. By default, four crucial consent signals are held in a denied state before any visitor decision is recorded:

• ad_storage (denied by default)
• ad_user_data (denied by default)
• ad_personalization (denied by default)
• analytics_storage (denied by default)

These parameters remain strictly denied until you affirmatively click “Accept Storage” in our cookie banner. If you choose “Decline Non-Essential” or later withdraw your consent through our footer link, all four signals are immediately set back to denied, instructing ad scripts to halt client-side identifier storage.

We do not sell your personal records to data brokers. Data is processed exclusively by vetted infrastructure partners essential to workshop operations:

• Google LLC / Google Ireland Ltd: Operates Google Ads measurement and analytics scripts under strict data processing addenda.
• Microsoft Ireland Operations Ltd: Operates Microsoft Advertising and UET conversion tags. You can review their comprehensive practices directly at the Microsoft privacy statement at privacy.microsoft.com.
• Meta Platforms Ireland Ltd: Operates Meta Ads conversion attribution where social campaigns run.
• Web Hosting & Cloud Infrastructure: Our secure server host in the United States that hosts our database, processes zowa997.php endpoints, and stores log files.
• Email Delivery Service: Secure SMTP mail gateway routing inquiry notifications directly to our technician intake desk at [email protected].

Cleaneeus Workshop is based in Charlotte, North Carolina, and our core hosting servers reside inside the United States. If you access our website from outside the United States, your communications and inquiry data will be transmitted directly to our American servers.

Where international transfers occur through our advertising and measurement partners (such as Google or Microsoft global networks), transfers rely on recognized adequacy mechanisms, including the EU-U.S. Data Privacy Framework and Standard Contractual Clauses (SCCs) to maintain stringent technical and organizational protections.

We maintain strict, defined retention schedules rather than keeping records indefinitely. Our retention periods are:

• Customer Inquiries & Email Records: Kept for exactly 24 months to support repeat maintenance histories, invoice records, and 90-day warranty verification.
• Support Chat Transcripts: Stored on our local database for 6 months, after which session messages are permanently purged.
• Server & Access Log Files: Kept for 60 days for network diagnostic and cybersecurity analysis, then automatically overwritten.
• Cookie Consent Choices: Your decision stored in your browser under site_consent_v2 is maintained for 6 months before prompting for confirmation.
• Data Subject Access Requests: Every verified inquiry or deletion request is answered within 5 days of receipt.

We treat digital data with the same careful discipline we apply to sensitive computer hardware on our ESD-grounded benches. All traffic between your browser and pc-cleaneeus.shop is encrypted using modern Transport Layer Security (TLS 1.3) with HSTS headers enabled.

Access to our server database and email administration is restricted to authorized workshop staff using hardened multi-factor authentication, strong unique passkeys, and firewall isolation. We perform regular security patches on our operating systems to protect against unauthorized interception.

If you visit pc-cleaneeus.shop from the European Economic Area, United Kingdom, or Switzerland, the General Data Protection Regulation (gdpr) grants you enforceable rights regarding your personal records:

• Right of Access: You may request a complete copy of every personal record we hold concerning you.
• Right to Rectification: You may request correction of inaccurate, outdated, or incomplete contact details.
• Right to Erasure: You may demand immediate deletion of your data where retention is no longer necessary.
• Right to Restriction: You may request that we halt processing while a verification dispute is settled.
• Right to Data Portability: You may request your submitted data in a structured, machine-readable format.
• Right to Object: You may object at any time to processing based on legitimate business interests.
• Right to Withdraw Consent: You may withdraw your consent for measurement storage at any moment without penalty.

Residents of California and other states with comprehensive consumer privacy statutes enjoy statutory protections under the California Consumer Privacy Act (ccpa) as amended by the CPRA, as well as laws in Virginia, Colorado, Connecticut, and Texas:

• Right to Know: The right to discover what personal categories we collect, our sources, our commercial objectives, and the third parties who access them.
• Right to Delete: The right to demand erasure of your personal information collected through our website forms.
• Right to Correct: The right to rectify factual inaccuracies in your customer intake records.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal data for monetary payment. We also provide direct controls to opt out of sharing identifiers for cross-context behavioral advertising.
• Non-Discrimination: We will never deny service, adjust pricing, or degrade service quality because you exercise statutory privacy rights.

Yes. We fully honor the Global Privacy Control (GPC) universal signal. When our web servers detect the Sec-GPC: 1 header broadcast by your browser, we automatically interpret it as a valid, affirmative opt-out request for third-party advertising cookies and tracker storage without requiring manual confirmation.

Cleaneeus Workshop does not offer services to or solicit inquiries from minors. Our website and computer maintenance services are strictly directed toward adults aged 18 and older. We do not knowingly collect, store, or process personal data from anyone under the age of 16. If we discover an inquiry originated from a minor without verified parental consent, we permanently delete the entry from our servers immediately.

If you believe our data processing violates your legal rights, you have the right to lodge a formal complaint with relevant regulatory authorities. United States residents may contact their respective state Attorney General’s Office or, in California, the California Privacy Protection Agency (CPPA). Residents of Europe may contact their national Data Protection Authority (DPA).

To exercise any privacy right—including requesting a copy of your records, correcting an address, or demanding complete deletion of past service inquiries—you can submit a formal Data Subject Access Request (DSAR) directly to our North Tryon intake desk.

Please include your full name, the email address or phone number used during your inquiry, and the specific action you wish us to take. We will verify your identity against our service logs and provide a complete written confirmation within 5 days of receipt at no financial charge.

When we update our workshop procedures, adopt new diagnostic tools, or adapt to evolving advertising compliance mandates, we update the effective date at the top of this document. Material modifications will be posted visibly on this page. We encourage visitors to review this policy periodically when booking maintenance.

If you have questions regarding this policy or how our technician handles hardware during an on-site visit, contact us directly:

• Trading Name: Pc Cleaneeus (Cleaneeus Workshop)
• Street Address: 1210 North Tryon Street, Charlotte, North Carolina 28206, United States
• Technician Phone: +1 (353) 555-0951
• Support Email: [email protected]
• Operating Hours: Monday through Saturday, 9:00 AM – 6:00 PM EST