How do you schedule service with our workshop?
Drop off your system unit or laptop at our North Tryon Street workshop, or submit your details below to schedule a mobile technician call-out across Charlotte with a flat $50 dispatch fee.
1210 North Tryon Street
Charlotte, North Carolina 28206
United States
Convenient drop-off bay directly on North Tryon Street. Parking available at the front entrance.
Mon – Sat: 9:00 AM – 6:00 PM EST. Technicians answer directly during bench hours.
Attach photos of internal chassis dust or temperature screenshots for immediate assessment.
Mobile in-home visits carry a flat $50 travel fee added to your chosen service rate ($79–$125 for desktop, $79–$149 for laptop). Appointments are booked in 2-hour arrival windows.
Request a Cleaning or Call-Out
Fill out the intake form below. We confirm intake drop-offs and dispatch appointments within four business hours.
How does workshop intake work?
When you arrive at 1210 North Tryon Street with your PC or laptop:
- Physical Verification: We log chassis serial numbers, note any pre-existing cosmetic scratches, and verify power delivery cables on our intake counter.
- Non-Binding Estimate: We examine internal lint thickness and confirm your price band ($79–$125 for desktop, $79–$149 for laptop) before opening screws.
- Bench Execution: Service takes 1 to 2 hours of active bench labor. Standard turnaround is 24 to 48 hours for standard queue, or same-day by priority request.
- Pickup & Warranty: We demonstrate whisper-quiet thermal operation on our test monitor and hand you our 90-day hardware workmanship receipt.